1. Introduction

MVC Home Remodeling (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. Just as we treat every client’s home as if it were our own, we treat your personal information with the same care and respect.

2. Information We Collect

We may collect the following information when you contact us or request a quote:

• Name and contact information (email, phone, address)
• Project details and renovation preferences
• Photos or measurements of the work area you choose to share
• Communications between you and our team
• Basic technical data (e.g., browser type, pages visited) when you use our website

3. How We Use Your Information

• To respond to inquiries and prepare estimates or proposals
• To schedule consultations, deliveries, and project work
• To communicate updates about ongoing projects
• To improve our services and website experience
• To meet legal, regulatory, and warranty obligations

4. Sharing of Information

We do not sell your personal information. We may share limited information with trusted suppliers, subcontractors, or service providers strictly as needed to complete your project, or when required by law.

5. Project Photography

We may photograph completed work for our portfolio, website, and marketing materials. Photos focus on the workmanship and do not identify clients by name or address. You may request in writing that we exclude your project from any public-facing use.

6. Data Retention

We keep your information only as long as necessary to deliver our services, honour our workmanship warranty, and comply with legal and accounting obligations.

7. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to keep your data confidential and protected.

8. Your Rights

You may request to access, correct, or delete the personal information we hold about you, or withdraw consent for future communications, by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date at the top will reflect the most recent revision.

10. Contact

For privacy-related questions or requests, contact us at info@mvcremodeling.ca or 236-514-7410.